REPLACEMENT POLICY (DAMAGE/DEFECT):
(IMPORTANT-Customers are requested to make unboxing video without any cut and clips it should be intact single clip showing complete label packing from all angles in intact view followed by unpacking and product all side video to claim replacement )
- Any issues should be reported within 25/48hrs
- Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on hometownmarket.in
- Any issue with delivered product shall be reported same day of delivery. Post it no liability as these gadgets are not with warranty
Return will be processed only if:
•The product is not different from what was shipped to you;
•The product is returned in original condition (with brand’s/manufacturer's box, MRP •tag intact, user manual and all the accessories therein).